Another brief but thought-provoking post from Seth Godin, called Sad Tim:
At the post office the other day, a guy wearing a beautiful handmade scarf finishes his transaction and starts away from the counter.
A small nail holding the molding apparently isn’t hammered in all the way. It catches the scarf, pulls the threads and ruins the scarf. The man turns to the counter, looks at the postal worker who took his money and says, “There’s a loose nail here, it just ruined my scarf.”
Tim, the postal worker, beaten down, tired, given up, stands behind the counter and barely makes eye contact. “Oh.”
End of interaction.
When you allow (yes, allow) all humanity to be stripped from your day, all day, then what?
I’ve seen this scenario unfold so many times, in so many ways, with so many folks… Will tomorrow be any different? I sure hope so!