Naveen is a cross-functional Business Leader with 24+ years of experience in Digital Transformation and Customer Engagement.

Built on a strong foundation of Consulting, his career has been focused on bridging the gap between Business and Customer, through solutions based in Technology, Process and Communication Design.

Adept at Strategy as well as Execution, his prior experience includes leadership assignments with organizations like Aegon Life where he was the Chief Operating Officer leading its Digital Transformation agenda, and the Edelweiss Group where he helped shape Customer Experience across the Financial Services group.

Presently, as a Senior Director and Industry Advisor at Microsoft, Naveen helps top-tier clients leverage Cloud & Enterprise solutions to transform Operations, enhance Productivity, improve Customer Engagement and reduce Risk.

Naveen is a sought-after Keynote Speaker & Jury Member at industry events across India & Asia Pacific, and a Visiting Faculty member at various Management institutes. He is also certified as an Independent Director for Board positions by IICA (Ministry of Corporate Affairs, India).

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Key Highlights

  • Member of Aegon India’s Leadership team and its Regional SteerCo (2020-2021)
  • Charter Member of the Customer Council at Edelweiss Group (2018-2020)
  • Member of the India Management Council at Experian India (2012-2013)
  • Member of the Management Committee at Motilal Oswal Securities (2010-2012)
  • Winner at the first-ever ICICI Group Quality Awards in Process Excellence (2008)