About

  • Founder & CEO @ ThinkShop.in
  • Ex Microsoft, Aegon Life, Experian, ICICI and others
  • Cross-Functional Leader in Digital Transformation & CX
  • Business Advisor to Startups, SMEs and large-scale enterprises
  • Deep domain understanding across industries and roles
  • Panelist and Speaker at Industry Events across India & Asia Pacific
  • Visiting Faculty & Student Mentor at various Management institutes & platforms
  • Certified as an Independent Director for Board positions by IICA (MCA) & IOD Global
Profile Pic

Naveen is a cross-functional leader with 25+ years of experience in Business Advisory, Digital Transformation & CX. Presently, as Founder & CEO @ ThinkShop.in, he provides Consulting solutions to organizations of all sizes, to help them achieve their Business goals.

Until recently, Naveen was with Microsoft as a Senior Director & Industry Advisor in Cloud & Enterprise solutions for top-tier clients across India. He has also led the Business Transformation agenda at Aegon Life as the Chief Operating Officer, and helped drive CX strategy across the group at Edelweiss Financial Services.

Adept at Strategy as well as Execution, he brings deep domain understanding of various industries, with a special focus on Financial Services (BFSI). His experience includes working with Startups, SMBs as well as large-scale enterprises, across functions.

Naveen is a sought-after panelist and speaker at industry events across India & Asia Pacific, and loves to engage with young minds, as a Visiting Faculty & Student Mentor at various Management institutes and platforms. He is also certified as an Independent Director for Board positions by IICA (Ministry of Corporate Affairs, Govt. of India) and the Institute of Directors (IOD Global).


 Showcase

  • Featured at the Jehangir Art Gallery, Mumbai (2023 & 2024)
  • Speaker | Making the most of an MBA – Essential Toolkit | IIM Mumbai (NITIE) ’23
  • Workshop | Digital Transformation led Product Development | NMIMS ’23
  • Speaker | The Technology Edge in Financial Services | BFSI Tech Summit ’22
  • Speaker | Digital Transformation in Financial Services | FutureReady @ Microsoft ’22

Read More @ In The News

Role Highlights

  • Sr. Director & Industry Advisor at Microsoft for Cloud & Enterprise Solutions (’21-’23)
  • Member of Aegon India’s Leadership team and its Regional SteerCo (’20-’21)
  • Charter Member of the Customer Council at Edelweiss Group (’18-’20)
  • Member of the India Management Council at Experian India (’12-’13)
  • Winner at the first-ever ICICI Group Quality Awards in Process Excellence (’08)

Read More @ LinkedIn



Corporate Training | Visiting Faculty | Audits & Workshops

Learning How To Learn: A Toolkit Approach | Digital Transformation Essentials
Customer Experience (CX) Fundamentals | Project Management Secrets
Product Development Bootcamp | UX Audit | Communication Design


Voice of Customer

“Has an uncanny ability to tackle complexity, dive into data and emerge unscathed”

Sapna @ Edelweiss Capital Markets, CMO

“I am in awe of his clarity of thought, expression and articulation”

Yashraj @ Aegon Life, Business Head – Partnerships

“Crystal-clear communication, well researched and insightful delivery”

Nabjeet @ Informa Markets, CMO

“Can deliver meaningful content, foster engagement, and leave a lasting impression”

Rohan @ IIM Mumbai, Class of 2025
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Consulting | Speaking | Training

To engage with me as a Consultant or Speaker,
or to organize a custom workshop, Schedule a Call


Latest updates @ What’s New