Salesmen typically don’t demonstrate the nuances of Service – they stick to Sales, and leave the servicing to the folks in the Service department. But
I’ve always loved Science Fiction – in comics, books, television series and movies. The canvas of imagination in well-told Sci Fi stories runs wide and
We’ve heard it hundreds of times – Life is all about choices. But I wonder how many of us fully understand that axiom with all
Ever been to a stand-up comedy act of a newbie comic? It is a raw, unpolished and unusual experience. Every once in a while, a
Yes, the New Year is upon us. And, many will feel the pressure of making new resolutions, renewing old promises, and convincing ourselves (or others)
While addressing a panel on Change Management last month, I was asked: What does Leadership mean to me? What are the essential characteristics a leader
Our elder child turned 18 recently, and we took the opportunity to update our Will. This was an iteration of an existing document (drafted about
Quality Check The qualities that we find most impressive in others, say a lot about who we are… — In or Out? How I think
Circa early 2020, Covid19 caught the world by surprise, to say the least. The last couple of years have been crazy in many ways. Organizations,
A thread on a LinkedIn post got me thinking about how “data” is often confused with “insight”… 99% of the ‘insights’ I encounter are mere
At the time of writing this, the #Coronavirus pandemic has already claimed more than 1 Million deaths and infected more than 54 Million people, worldwide.
It is now 100 days since the #Covid19 lockdown first began in India. A lot has happened since then… We learned to #WFH, and to
It’s only been a few months since I took up a new role at Aegon Life. Just a couple of weeks after joining Aegon, India
Every business acknowledges that the reason for their existence is the Customer. Every business wants to design products and services that are meant to address their
This post was also featured on the CRMAsia blog. The headlines keep spewing out paranoia: AI is taking over hundreds of jobs! Uber and Ola
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