99% Perfect!
In an effort to better understand the nuances of SixSigma, I’m going through a book called "The Six Sigma Way" by Pande, Neuman and Cavanagh. It’s a well-written book and offers a good insight into the methodologies of Six Sigma and their application in industry.
Here’s an interesting extract on the difference between "99% success" and "SixSigma success" :
1. For every 300,000 letters delivered :
With 99% – 3,000 misdeliveries
With SS – 1 misdelivery2. For every 500,000 computer restarts :
With 99% – 4,100 crashes
With SS – < 2 crashes3. For every 500 years of month-end closings :
With 99% – 60 months would not balance
With SS – 0.018 months would not balance4. For every week of TV broadcasting :
With 99% – 1.68 hours of dead air
With SS – 1.8 seconds of dead air
That’s the difference between 99% perfect and 99.9997% perfect!