Day 100 – Learning to Adapt

It is now 100 days since the #Covid19 lockdown first began in India. A lot has happened since then… We learned to #WFH, and to cope with the “new normal”. We dealt with Technology challenges, and tried to find a quiet space in our homes – with a charging point nearby. We coped with ever-changing …

Day 28 – The Fight Continues

It’s only been a few months since I took up a new role at Aegon Life. Just a couple of weeks after joining Aegon, India launched a strict #lockdown protocol in response to the #Covid19 pandemic. Originally meant to last 21 days, it has now been extended in its second phase. When the office moved …

What Really Matters

Every business acknowledges that the reason for their existence is the Customer. Every business wants to design products and services that are meant to address their customers’ needs. Yet, almost every business struggles to understand what their customers really want from them. Is it any wonder that billions are spent worldwide in trying to gauge the …