This post was also featured on the CRMAsia blog. The headlines keep spewing out paranoia: AI is taking over hundreds of jobs! Uber and Ola
Everyone and their cousin seems to be talking about Smart Homes, lately. TV ads are filled with mentions of “OK Google” and “Alexa…”, banner ads
A friend proudly posted on an online forum that he was able to fit in multiple activities in his life (including running a startup!), thanks
Last month, in suburban London, a delivery of a parcel was attempted by Amazon Prime. The homeowner was out on a school run, but had
I have had the pleasure of working for organizations of nearly all size and shape, ranging from solo ventures to 3-member teams to a few
Have you heard of the ‘King of Murud Janjira’? Nope? According to a Wikipedia entry: Janjira State was a princely state in India during the British
I recently posted a tweet after a visit to the local post office: A visit to the local #postoffice (to pick up a missed courier
Intuitively, we believe that all customers expect personalization and customization in the products or services they buy. Marketers are told they need to be more
The typical commute in Mumbai is harsh, to say the least. And, listening to insightful podcasts is a great way to make the most of
We spend most of our lives in an “operational” world – one that is defined by rules, routines and rationality. But Innovation requires a different
The idea of ‘ThinkShop‘ was born way back in 1999, when I first started a web-design studio called ‘UncommonWisdom’ to work on Internet-based Communication Design. My
Yes, we live in a multi-screen, always-on world. Yes, most of us agree that Design and UX matter. Then, why is it so hard for
As we get older, most of us assume that we get wiser. This is seen to be true for both individuals and organizations. We may
This post was also published on HotFridayTalks.com — Who doesn’t like to travel? Our glossy magazines and social media feeds seem to be filled with
What if the business that services your needs could hold you to ransom? Think about that for a minute. There are many business firms that
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