Naveen is an expert in Customer Engagement and Business Transformation, and a Master Black Belt in Six Sigma. He brings more than two decades of experience across large-scale enterprises, mid-sized firms and startups, including leadership assignments in Business Innovation, Digital Marketing and Customer Strategy.
Much of that time has been spent focused on improving engagement with stakeholders and defining customer journeys that meet business objectives, from a cross-functional perspective. He also served as one of the youngest members of the Management Committee with his last two employers.
Naveen currently leads ThinkShop.in as an independent consultant, helping clients bridge the gap between Idea and Execution, through projects that span Business Innovation, User Experience Design, Customer Engagement and Marketing Strategy.
He is also on the panel of Zone Startups India as a Business Mentor, Visiting Faculty at various business schools, and a sought-after speaker at conferences across the country.
Naveen is passionate about Photography and also an avid blogger. His contributions have been featured in a crowd-sourced book by Seth Godin, and covered in various online/print magazines like the Always-On Network, ZDNet India, YourStory, etc.
If you would like to work with Naveen Bachwani on a consulting or speaking engagement, please email connect at thinkshop dot in, or go here to request a booking.