CX is dying a slow death in an increasingly fast-paced, digital world… I ordered some t-shirts from a new (to me) brand called Nobero, recently.
Salesmen typically don’t demonstrate the nuances of Service – they stick to Sales, and leave the servicing to the folks in the Service department. But
“Do you like Mondays?” We had just finished a sumptuous lunch in celebration of my son’s birthday, and were walking out of the restaurant, when
I’ve always loved Science Fiction – in comics, books, television series and movies. The canvas of imagination in well-told Sci Fi stories runs wide and
Serenity Now! Attributes one may – or may not – be able to influence at the workplace: The ‘Serenity Prayer’ reminds us “to accept the
No idea what a Content Marketing Plan is supposed to look like? Here is a quick 5-step guide to help you get started… Step 1:
We’ve heard it hundreds of times – Life is all about choices. But I wonder how many of us fully understand that axiom with all
Brand.New.Day. After an exciting 18+ months as an Industry Advisor at Microsoft for Cloud & Enterprise solutions, I am happy to share that I am
Ever been to a stand-up comedy act of a newbie comic? It is a raw, unpolished and unusual experience. Every once in a while, a
Real-life heroes don’t look like Iron Man or Captain America, they look like this man – Dr. Shrinivas Viladkar… 80 years young, still cooks his
‘Time’ is the most valuable resource we have. Yet, millions of us waste precious time on an almost daily basis, in the pursuit of our
Yes, the New Year is upon us. And, many will feel the pressure of making new resolutions, renewing old promises, and convincing ourselves (or others)
Today… Today is different from yesterday. It’s time we acknowledged it and acted appropriately.
Essential Skill Almost every thing we want to achieve depends on our ability to influence others… As children, we try to influence parents so that
Stillness “Stillness allows us to persevere. To succeed. It is the key that unlocks genius, happiness, meaning.” Ryan Holiday in The Daily Stoic Unless we
View More